stbet Privacy Policy – Your Data is Safe With Us

stbet (stbet.ws) is a trusted international Sports Betting platform for Bangladeshi users. We believe protecting your personal information is not just a legal obligation — it is our ethical commitment to you.

This Privacy Policy This document explains what information stbet collects, why it is collected, how it is stored and used, and what rights you have over your data. By creating an account on stbet or using any of our services, you are considered to have agreed to this Privacy Policy.

Our Privacy Policy is built in accordance with international data protection standards. This document is published in Bengali so every user in Bangladesh can easily understand it. Feel free to contact us directly with any questions.

Stbet only collects information that is necessary to manage your account, provide services, and ensure security. We do not collect data beyond what is required.

Information Collected at Registration:

• Full Name & Date of Birth
• Mobile phone number and email address
• Country & City of Residence
• Preferred language and currency
• Login Credentials (password stored in encrypted form)

Information collected for KYC verification:

• Copy of national ID, passport, or driving licence
• Selfie or photo proof
• Proof of address documents (utility bill, bank statement)

Technical Information Collected Automatically:

• IP Address & Device Type
• Browser information and operating system
• Login time and location data
• Site usage patterns and browsing history

Stbet uses the information it collects solely for the specific purposes listed below. Your data is never used for unknown or undisclosed purposes:

• Account management: To create and maintain your profile, verify logins, and ensure account security.
• Service Delivery: To manage betting features, deposits, withdrawals, and other platform functions.
• Customer support: To resolve your issues, handle complaints, and provide support.
• Fraud Prevention: To detect suspicious activity and maintain the security of the platform.
• Legal Compliance: To meet regulatory requirements and comply with KYC/AML policies.
• Service Improvement: To analyze user experience and improve the platform.
• Contact: To send important updates, security alerts, and account-related notifications.
• Promotional Communications: With your consent, to inform you about bonus offers and promotions (you may opt out at any time).

Stbet never sells your personal information to third parties. However, certain information may be shared in the limited circumstances outlined below:

• Payment processors: Necessary information is shared with bKash, Nagad, and other approved payment partners to process deposits and withdrawals. They each operate under their own privacy policies.
• KYC Verification Partner: Licensed third-party services may be used for identity verification. These partners operate under strict confidentiality agreements.
• Legal Authorities: We are legally required to disclose information when ordered by a court, directed by a government authority, or lawfully requested by a regulatory body.
• Anti-Fraud System: Anonymized data may be shared with industry-standard security partners for fraud prevention purposes.

Before sharing data with any third party, we ensure they adhere to the same strict privacy standards as we do. No third party may use your information for their own commercial purposes.

Cookies and similar technologies are used to enhance your experience on the stbet website and app. Cookies are small text files stored on your browser or device.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. The platform cannot function properly without these.
• Functional cookies: To remember your preferences such as language, theme, and layout.
• Analytics Cookies: To understand which pages are visited most and where issues occur. This data is anonymous.
• Security Cookies: To detect multiple accounts or suspicious activity.

You can disable non-essential cookies from your browser settings. Please note that disabling essential cookies may cause some features to stop working. In the mobile app, cookie settings can be managed from the app's privacy menu.

Stbet does not retain your data indefinitely. A specific retention period is defined for each type of information:

Once the retention period ends, data is securely deleted or anonymized. If an extension is required for specific legal reasons, you will be informed.

You have full control over your personal information. stbet guarantees the following rights:

• Right to access your data: You may request to see all information we hold about you. We will provide it in full within 30 days.
• Right to Rectification: You may correct any inaccurate or outdated information, either directly through account settings or by contacting support.
• Right to Deletion: You may request the deletion of your data under certain circumstances. However, some information may be required to be retained due to legal obligations.
• Right to restrict processing: You can stop your data from being used for specific purposes, such as opting out of marketing emails.
• Right to data portability: You can request to download your data in a portable format (CSV/JSON).
• Right to object: You may object to the processing of your data for specific purposes.

To exercise any of these rights, email us at: support@stbet.ws. We will respond within 30 business days.

Stbet strictly prohibits anyone under the age of 18 from creating or using an account. We do not knowingly collect personal information from minors.

• Date of birth is verified at the time of registration.
• Age is verified through identity document checks as part of the KYC process.
• If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.
• If a parent or guardian believes their child has created an account, please contact us immediately.

Stbet may update this privacy policy when necessary. You will be notified based on the nature of the change:

• Minor changes: The "Last updated" date at the top of the page will be revised.
• Significant changes: Notification will be sent to your registered email at least 7 days before the changes take effect.
• Urgent Changes: Changes made for security or legal reasons may take effect immediately.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. If you do not agree with the new policy, you will have the option to close your account.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

• Email: support@stbet.ws
• Live chat: Click the chat icon on the right side of the platform (available 24/7)
• Response time: 24 hours for general queries, 30 business days for privacy requests